If you try to disable a client in Plesk and you get failure with the error:
DB query failed: Duplicate entry ‘logout’ for key 1
delete all records with login='{the username of the client}’ from sessions table of Plesk database.
For example if you use mysql Plesk database please do the following:
Go to command line and login to mysql: cd %plesk_dir%\mysql\bin\
mysql -uadmin -p************** -P8306 psa
2) Clear entries in sessions table:
delete from sessions where login='{the username of the client}’;
After that you can disable the client.
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